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75% of retailers plan to use WiFi to ID customers
80% will suggestive-sell based on previous purchases
71% plan on a unified commerce platform
60% plan on centralized POS
89% mobile solutions like tablets for associates
84% will use mPOS*
That’s a lot of change really fast. CompuCom has the retail expertise and over
6,000 field reps to help move your retail operations ahead of of the pack – IT
strategic transitions, nationwide implementations, and daily IT efficiencies.
*BRP 18th Annual 2017 POS/Customer Engagement Survey
CompuCom supports 7 of the top 10 retailers in North America as well as over 45 other retailers. We’ve seen and learned a great deal about what makes great retailers operate at peak IT performance.
To help your company achieve even higher levels of IT efficiency, we offer you our in-depth IT assessment performed by our Six Sigma Black Belt analysts.
SIMPLIFY • SHIFT • ASSIST • AUTOMATE
We’ll identify opportunities to improve IT operations based on your IT and business strategic priorities an analysis of 90 days of your ITSM data. On average, our assessment has uncovered approximately $100K in potential efficiencies and savings for our retail clients (and much higher amounts for our larger retail clients).
Real-world examples of successfully implemented IT projects show how retailers are benefiting from a strategic approach to IT.
New capabilities spawn imaginative customer engagement increasing IT complexity. These principles are the first step to an automation platform.